and let us know why you have chosen to return an item. This gives us a heads up and allows us to properly prepare your refund or exchange.
2. Properly package your item for return along with your name, address and a note for the return and send it to:
The Quilt Loft
405 1ST AVE NW
Albany, OR 97321
ATTN: Customer Service
Buyer assumes all responsibility for the shipping cost of returning an item.
At The Quilt Loft / Evil Mad Quilter we pride ourselves on accuracy and quality control, but occasionally you may receive a product that is incomplete or missing a part. Not a problem, we just ask you follow these steps:
Stand up and look around you. Some of the products contain small, light parts that easily fall to the ground or under something near you.
If you still can’t find the missing part, email customer service at with a description of the missing item and we’ll gladly ship you a replacement.